
Professional Guest Service Representative
3 days ago
Job Opportunity
We are seeking an experienced Front Office professional to provide exceptional guest service and manage administrative tasks.
The ideal candidate will have 3+ years of experience in a similar role, with excellent communication and interpersonal skills.
Key Responsibilities:
- Register guests and assign rooms, ensuring seamless check-in and check-out experiences
- Assist in pre-registration and blocking of rooms for reservations, maintaining accurate records and up-to-date information
- Handle cash and credit transactions, adhering to proper policies and procedures
- Coordinate room status updates with the housekeeping department, ensuring timely communication and efficient operations
- Maintain a working knowledge of the reservations department, including same-day and future reservations, cancellations, and key storage
- Process guest check-outs, perform cashiering tasks, and follow safe deposit box procedures
- Use front office equipment efficiently and maintain the cleanliness and neatness of the front desk area
Requirements:
- 3+ years of experience in a Front Office or similar role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
About the Role:
Our organization values excellence, teamwork, and continuous improvement. Our goal is to provide exceptional guest experiences and foster a positive work environment.
What We Offer:
A dynamic work environment that encourages growth and development. Opportunities for advancement and professional growth.
How to Apply:
Please submit your application with a detailed resume and cover letter outlining your relevant experience and qualifications.
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