Customer Account Resolution Specialist

18 hours ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking a highly skilled individual to join our team as a Customer Account Specialist.

Key Responsibilities
  • Handle customer account and transaction queries across various channels
  • Build trust and deliver accurate resolutions in a timely manner
  • Escalate issues effectively to support functions as needed
  • Recommend and support process improvements
Role Requirements
  • Communicate clearly in English and Hindi; knowledge of South Indian languages preferred
  • Follow standard process workflows to resolve customer problems
  • Meet daily productivity and quality targets
  • Listen actively, remain flexible, and incorporate feedback


  • Bengaluru, Karnataka, India beBeeResolution Full time ₹ 9,00,000 - ₹ 12,00,000

    Role Summary:We are seeking an experienced professional to fill the role of Account Resolution Specialist. In this position, you will be responsible for resolving customer inquiries and ensuring adherence to process guidelines.Key Responsibilities:Handle customer queries via phone and digital channels with integrity and professionalism.Educate customers on...


  • Bengaluru, Karnataka, India beBeeResolution Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Senior Customer Resolution SpecialistJob Summary:We are seeking a highly skilled and experienced Senior Customer Resolution Specialist to join our team. The successful candidate will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.


  • Bengaluru, Karnataka, India beBeeResolution Full time ₹ 9,00,000 - ₹ 12,00,000

    Device Resolution SpecialistWe are seeking a highly skilled professional to join our team as a Device Resolution Specialist.Resolve Complex Customer Issues: Lead the resolution of major customer issues related to Power Products, specifically Low Voltage Switching Devices and busway/LV equipment.Manage Complaints: Manage complex customer complaints and...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title:Grievance Resolution SpecialistKey Responsibilities:Manage and resolve customer complaints within the prescribed turnaround time (TAT).Maintain a robust system to track, monitor, and close complaints.Communicate resolution outcomes to customers effectively and empathetically.E nsure adherence to regulatory guidelines on grievance redressal and...


  • Bengaluru, Karnataka, India beBeeCustomer Full time US$ 50,000 - US$ 70,000

    We are seeking a highly skilled professional to join our team as a Complaint Resolution Specialist. This exciting role involves receiving, categorizing, trending, and logging complaints for the US market. The successful candidate will also coordinate the return of complaint samples for product quality related complaints from customers.The OpportunityThis...


  • Bengaluru, Karnataka, India beBeeRisk Full time ₹ 12,00,000 - ₹ 15,00,000

    Security Incident Resolution SpecialistJob OverviewWe're seeking a skilled Security Incident Resolution Specialist to join our team. In this role, you will be responsible for navigating and triaging security and operational risks while providing critical incident and workplace violence triage, coordination, and facilitation.Triage and Prioritize Incidents:...


  • Bengaluru, Karnataka, India Cropin Full time

    Job SummaryThe Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...


  • Bengaluru, Karnataka, India Tricog Health Full time

    As an Accounts Receivable Specialist/Manager, the candidate will handle entire Income / Credit/ Accounts receivable related operations for entire Tricog group, in line with group practices and controls. Key Activities include: Handle entire end to end operations impacting revenue, customers and accounts receivables for the company Timely and accurate...


  • Bengaluru, Karnataka, India Cropin Full time

    Job SummaryThe Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...


  • Bengaluru, Karnataka, India beBeePAYER Full time ₹ 6,00,000 - ₹ 8,00,000

    Roles and ResponsibilitiesTo achieve our goals, you will work with Payer (Insurance) to resolve claims after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).You will identify potential process improvements, trends, issues and escalate to Supervisor through your skills.We follow the Workflow documentation like...