Device Resolution Specialist

Job Title: Senior Customer Resolution SpecialistJob Summary:We are seeking a highly skilled and experienced Senior Customer Resolution Specialist to join our team. The successful candidate will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.

Job Description:The role of Senior Integration Specialist - Device Partnerships involves leading the deployment and optimization of integrations with device partners, ensuring successful technical collaborations.This position requires a strong understanding of product features and the ability to provide valuable feedback to internal teams, including Product...

Role Summary:We are seeking an experienced professional to fill the role of Account Resolution Specialist. In this position, you will be responsible for resolving customer inquiries and ensuring adherence to process guidelines.Key Responsibilities:Handle customer queries via phone and digital channels with integrity and professionalism.Educate customers on...

Senior Mobile Device Management SpecialistWe are seeking a highly skilled Senior Mobile Device Management Specialist to join our team.Job Description:Design and implement mobile device management strategies to ensure seamless integration with Microsoft Intune.Configure, deploy, and manage iOS and Android devices using Microsoft Intune, ensuring optimal...

Job Title:Grievance Resolution SpecialistKey Responsibilities:Manage and resolve customer complaints within the prescribed turnaround time (TAT).Maintain a robust system to track, monitor, and close complaints.Communicate resolution outcomes to customers effectively and empathetically.E nsure adherence to regulatory guidelines on grievance redressal and...

We are seeking a highly skilled professional to join our team as a Complaint Resolution Specialist. This exciting role involves receiving, categorizing, trending, and logging complaints for the US market. The successful candidate will also coordinate the return of complaint samples for product quality related complaints from customers.The OpportunityThis...

Security Incident Resolution SpecialistJob OverviewWe're seeking a skilled Security Incident Resolution Specialist to join our team. In this role, you will be responsible for navigating and triaging security and operational risks while providing critical incident and workplace violence triage, coordination, and facilitation.Triage and Prioritize Incidents:...

Our company is seeking a highly skilled and experienced Quality Assurance Specialist to join their ranks. This individual will be responsible for managing quality assurance procedures and records, planning and guiding lab tests for innovative medical devices, and preparing and submitting device dossiers to regulatory bodies.Main Responsibilities:Manage...

Job OverviewWe are seeking a highly skilled individual to join our team as a Customer Account Specialist.Key ResponsibilitiesHandle customer account and transaction queries across various channelsBuild trust and deliver accurate resolutions in a timely mannerEscalate issues effectively to support functions as neededRecommend and support process...

Device Engineering ExpertiseWe are seeking an experienced Device Engineer with a strong background in medical devices and quality management.Key ResponsibilitiesConduct thorough assessments and audits of medical devices to ensure compliance with regulatory requirements such as ISO 13485, MDD 93/42/EEC, and Indian Medical Device Regulations.Develop and...