Global Business Development Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeCustomerCentric Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Global Business Development Specialist

About the Role:

You will be part of our Customer Care Team, bringing your expertise and skills to deliver customer excellence. Your primary focus will be on developing and diversifying business in line with financial and volume targets.

Your Responsibilities:
  • To own, monitor, and drive all sales activities for customers within your control, ensuring prospects are identified, qualified, and nurtured through the sales pipeline to close profitable and sustainable customer deals.
  • To align your sales efforts with Customer Care Location (CCL) Managers, Pricing, and Sea Logistics Business Development teams, including pricing decisions.
  • To monitor competition by gathering current marketplace information on pricing and products.
  • To report customer feedback to the CCL team, supporting resolutions as required.
  • To align with CCL colleagues when onboarding new customers.
  • To maintain and update the most relevant customer information in internal systems.
  • To regularly review customer portfolios with the CCL Managers and team.
  • To focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.
Required Skills and Qualifications:
  • Graduation is mandatory.
  • 4-5 years of relevant experience.
  • Excellent communication and presentation skills.
  • Strong focus on customer and stakeholder relationships.
  • Strong time management will be key to success.
Benefits:

This role offers a unique opportunity to grow your career in a dynamic and fast-paced environment. You will have the chance to work closely with a talented team of professionals who share your passion for delivering exceptional customer experiences.

What We Offer:

We offer a competitive compensation package, comprehensive training, and opportunities for professional development. Our team members enjoy a collaborative and supportive work environment, with a strong focus on work-life balance.

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