Senior User Experience Research Specialist
4 days ago
Job Role:
UX ResearcherOur organization is seeking a skilled UX Researcher to drive business growth through data-driven insights.
Key Responsibilities:
- Collect and analyze behavioral data, customer surveys (CSAT, NPS), and user complaints to identify user pain points.
- Conduct experiments to generate valuable insights and build user personas and journey maps.
- Collaborate with cross-functional teams to integrate research findings into the product development process.
Requirements:
- Proficiency in user research platforms like UserTesting or similar tools.
- Experience in analyzing behavioral data using Google Analytics or similar platforms.
- Familiarity with A/B testing platforms like Optimizely or VWO.
- Strong skills in qualitative data analysis, including coding and thematic analysis of user interviews and open-ended survey responses.
- A minimum of 2-6 years of professional experience in UX research or a related role.
- A Bachelor's or Master's degree in a relevant field such as Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a related discipline.
Candidate Profile:
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
- Passion for user experience and research.
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