Restaurant Operations Manager
1 week ago
Restaurant Operations Manager
Key Responsibilities:
- Ensure the implementation of minimum brand standards for operational excellence.
- Assist in the achievement of food and beverage goals, focusing on customer satisfaction and profitability.
- Collaborate with Outlet Managers to drive the overall success of the hotel and exceed guest expectations.
- Monitor service and food standards, taking corrective actions as necessary to maintain exceptional quality.
- Verify the use of fresh products in food preparation and assist in menu recommendations.
- Support the Outlet Manager in developing creative ideas and strategies for growth.
- Ensure employees deliver the brand promise, providing exceptional guest service at all times.
- Foster a positive and supportive work environment, promoting teamwork and employee development.
- Contribute to the preparation and implementation of the Food and Beverage Annual Marketing Plan.
Requirements:
- Relevant degree, apprenticeship, or diploma in hospitality or restaurant management.
- Minimum 2 years' experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
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