
Product Director
17 hours ago
The ideal candidate will have experience in IT services or staffing, with a proven ability to influence change, lead cross-functional business transformation, and align technical capability with business opportunity.
This role involves owning the post-implementation evolution of the Salesforce ecosystem, focusing on strategic enhancement, continuous optimization, and enterprise-wide ROI.
You will develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors.
Collaboration with executive and departmental leaders across several business units is essential to define needs, identify inefficiencies, and uncover opportunities for automation and innovation.
This role also involves working directly with technical teams and external developers to translate complex business requirements into scalable, high-impact solutions.
A key aspect of this job is leading change management and stakeholder alignment efforts to ensure adoption, communication, and understanding of platform changes and new capabilities.
You will design and refine user experiences including dashboards, reports, and workflows that elevate decision-making and reduce manual work.
In addition, you will continuously monitor performance metrics and KPIs, ensuring platform enhancements are driving measurable impact across revenue, efficiency, and engagement.
To be successful in this role, you must stay informed of Salesforce platform updates and industry best practices, proactively proposing new capabilities to future-proof our systems and maintain competitive edge.
**Qualifications:**- Bachelor's degree in Business, Information Systems, or a related field required; MBA or advanced degree preferred.
- 7–12 years of experience in enterprise product leadership— ideally in an IT services or consulting firm.
- Proven experience owning post-implementation product roadmaps and managing enterprise technology investments to high-impact outcomes.
- Deep functional understanding of Salesforce Sales Cloud and related CRM tools.
- Experience working with Applicant Tracking Systems (e.g., Bullhorn) and sales enablement ecosystems is strongly preferred.
- Demonstrated ability to lead cross-functional business transformation initiatives and deliver scalable, ROI-driven solutions.
- Strong executive presence and ability to influence without authority, collaborate across teams, and drive stakeholder engagement.
- Expertise in assessing business needs, prioritizing platform investments, and delivering technology that accelerates performance.
- Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, Business Analyst) preferred.
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