Client Relationship Manager

5 days ago


Thāne, Maharashtra, India beBeeNegotiation Full time ₹ 8,00,000 - ₹ 15,00,000
Customer Retention Expert

The ideal candidate for this position will possess excellent communication and negotiation skills, with a proven track record of successful client handling and retention. Proficiency in English and Hindi language is mandatory, as is the ability to work efficiently in a fast-paced environment.

  • Collection from existing clients
  • Retention
  • Up-sell and cross-sell experience
  • B2C client handling
  • Interaction with customers via emails and phone calls

The selected individual will be responsible for timely payment and collections from customers, while also ensuring excellent customer service through effective communication and problem-solving skills. A strong working knowledge of MS Office and databases is required, along with excellent communication skills (written and oral) and skilled negotiation abilities.

Interested candidates should have prior experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role, and demonstrate a clear understanding of billing procedures and collection techniques. Strong analytical and problem-solving skills are essential, as well as the ability to work independently with minimal supervision.

Key Responsibilities:
• Timely payment & collections from customers
• Interaction with customers via emails and phone calls
• Skilled in negotiation
• Proficient in English and Hindi language
• Working knowledge of MS Office and databases

Requirements:
• Prior experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role
• Proven track record of successful client handling and retention
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently with minimal supervision

What We Offer:
• Opportunity to work in a dynamic and fast-paced environment
• Chance to develop and grow professionally
• Competitive compensation package



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