
Technical Data Specialist
5 days ago
Technical Data Specialist
As a Technical Data Specialist, you will play a vital role in ensuring the accuracy and completeness of our CMDB data. This includes identifying and resolving data inconsistencies, establishing relationships between CIs, and performing data cleansing and deduplication activities.
Key Responsibilities- Maintaining CMDB data integrity and robustness
- Configuring and managing data discovery tools
- Integrating CMDB data with other ServiceNow modules
- Defining data quality standards and metrics
- Implementing data validation processes
- Contribute to and maintain a showcase of ITOM and ITAM solution configurations
- Overall experience of 8-10 years relevant experience in an IT industry
- 5 years' ServiceNow experience with a focus on IT Service Management (ITSM)
- Experience in ServiceNow CMDB, ITOM, SAM, and HAM Module
- Strong understanding of IT infrastructure and components
- Experience defining, documenting, and implementing CMDB governance processes and procedures
- Excellent communication and collaboration skills
- Experience with Agile Methodology
- ITIL certified
- Certified ServiceNow Admin (CSA) | CMDB Fundamentals | ITOM Discovery Implementation | CSDM Fundamental
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