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Business Process Specialist

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Job Description

The Organizational Management team is responsible for depicting the organizational structure in a time period-based manner, providing and distributing organizational information electronically, and serving as a basis for reporting audits, legal matters, and internal workflows. This applies to all white-collar and blue-collar associates across various entities.

  • Global Projects: Active involvement in design, transition, takeover phases, and ensuring the smooth operation of OM activities in global projects.
  • Automation Programs: Initiating and implementing automation programs to reduce capacity and enhance user experience.
  • Process Improvements & Harmonization: Identifying, initiating, and implementing process improvements through change requests, local helpdesk tickets, and system maintenance tickets. Initiating and implementing harmonization across entities.
  • Maintenance of Organizational structures, Position, Person, and Communication Master data.
  • Second-level support on technical issues - Resolving queries related to COMPAS, HR core – rules, policies, and processes, data creation, and maintenance, etc.
  • Maintenance of Organizational Master Data in the COMPAS system.
  • Maintenance processes for Position Master Data in the Local HR System.
  • SAP updation (HR Core): Creation / Delimitation of Org units, Classification of Org types, Org area, Cost center update, Personnel Area/Sub area updation, Location update, Account Assignment, Info Org unit, Position maintenance, Position Movements, Role updation, Target & Disciplinary Manager mapping, Managerial Assignments, Direct/Indirect flag update. To provide reliable data in good quality to the consumer systems connected to COMPAS.
  • Monthly inputs to Org changes Stake holders Team on Org management and Chief updates.
  • SLA adherence through timely closure of SSF tickets and interaction via Teams or email with stakeholders.
  • Create Queries and generate Need Based MIS & Reports from SAP & COMPAS.
  • Effectively partner with internal and external customers, delivering high-level customer service.

Required Skills and Qualifications

Educational Qualification:

Graduate in any Discipline, Post Graduate/MBA in HR (Optional), MSW

Experience : 3-5 year of Work Experience in SAP/SUCCESSFACTORS

Mandatory/requires Skills : Experience in EC/SAP