Customer Support Expert

7 days ago

Bengaluru Bangalore Chennai, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000
Job Overview

We are seeking a highly skilled Representative Customer Service professional to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients via inbound and/or outbound calls or emails.

This is an exciting opportunity to work with a dynamic team that values innovation, collaboration, and continuous learning. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.

Key Responsibilities:
  • Provide customer service support and resolution of routine problems regarding client products or services.
  • Interface with customers via inbound and/or outbound calls or emails.
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
Requirements:
  • Minimum of 2.5 to 3 years of Inbound Call Centre Experience.
  • Graduate/Undergraduate in any discipline (may vary basis the job requirement).
  • Shift: Complete Night Shifts with week off (Saturday Sunday).
What We Offer:
  • Opportunity to work with a forward-thinking team that embraces innovation and cutting-edge technologies.
  • Chance to collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
  • Flexible working arrangements to support work-life balance.

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