Training Program Coordinator

3 days ago


Amrāvati, Maharashtra, India beBeeDevelopment Full time ₹ 6,00,000 - ₹ 10,00,000

Overview of the Role

Job Description

This position involves delivering high-quality training programs to equip new hires with the skills and knowledge needed to excel in their roles.

Key Responsibilities:
  • Conducting new hire training, soft skills training, and negotiation skill training
  • Completing monthly cyclic activities including refresher training, update training, and PKT
  • Sensitizing to training needs and understanding learning requirements of different learning groups
  • Liaising with Quality and Operations to identify, screen, and execute process improvement plans
  • Executing training tasks or assignments on short notice

Maintenance of Call Monitoring and Feedback System is also included in this role. This includes monitoring calls of each advisor every week, providing immediate feedback, and documenting the feedback signed off by the concerned parties.

The successful candidate will be responsible for nominating and grooming floorwalkers amongst the team regularly, conducting process refreshers and policy refreshers, and handling all escalation calls for the team.



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