Growth Manager

1 day ago

Noida, Uttar Pradesh, India beBeeGrowth Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description

The ideal candidate will drive new business acquisition, customer engagement, and regional market expansion while managing marketing initiatives, lead generation, and customer support functions. This role requires a blend of strategic thinking, analytical skills, and hands-on execution.

Key Responsibilities:

- Drive new business acquisition and ensure consistent revenue growth.
- Manage and expand the regional business development teams to penetrate new markets.
- Build strong client relationships and strategic partnerships to enhance market footprint.

Integrated Marketing & Campaign Management:

- Collaborate with the marketing team to design, execute, and monitor high-impact marketing campaigns across ad networks.
- Strategically allocate and manage marketing budgets with a focus on ROI and customer quality.
- Partner with design and creative teams to develop and test high-performing ad creatives.
- Ensure campaign execution aligns with business objectives, driving both acquisition and retention.

Customer Support & Lead Generation:

- Lead and manage the customer support and lead generation teams to enhance customer satisfaction and conversion.
- Implement effective processes for handling customer queries, feedback, and escalations.

Funnel & Metrics Ownership:

- Own and optimize the end-to-end growth funnel: acquisition activation retention monetization.
- Track, analyze, and improve KPIs such as CAC, LTV, ARPU, retention, and cohort performance.

Cross-functional Collaboration:

- Work closely with product and operations teams to align growth strategies with business priorities.
- Provide data-driven insights to influence the product roadmap and enhance customer lifetime value.

Reporting & Strategy:

- Deliver weekly and monthly performance reports with actionable insights.
- Stay updated on competition and market trends to identify new channels and tactics for acquisition.

Required Qualifications:

- 5+ years of experience in growth, business development, or performance marketing within a B2C, B2B marketplace, or industrial/commodities environment.
- Prior experience in managing customer support, lead generation, and regional sales teams is highly preferred.

Technical Skills:

- Strong grasp of user acquisition funnels and metrics (CAC, ROAS, LTV, ARPU, Retention).
- Proficiency in ad platforms, Excel, attribution tools, and BI tools.

Leadership & Strategic Acumen:

- Proven ability to lead cross-functional teams including business development, marketing, and customer support.
- Strong decision-making, negotiation, and problem-solving skills.
- Track record of delivering measurable growth through data-driven strategies.

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