Senior Relationship Builder

1 week ago

Nagpur, Maharashtra, India beBeeClient Full time ₹ 1,04,000 - ₹ 1,30,878
Account Manager Job Description

As a seasoned Account Manager, you will be responsible for building and maintaining strong relationships with assigned clients.

The primary point of contact for assigned IT service and consulting clients, you will ensure alignment with client IT and business goals.

Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.

Collaborate with delivery teams, technical consultants to ensure smooth execution of IT projects and managed services.

Understand client's technology roadmap and business challenges to position the company's IT solutions and consulting services effectively.

Lead contract negotiations and ensure commercial terms are met.

Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.

Key Responsibilities:

  • Act as the primary point of contact for assigned IT service and consulting clients.
  • Build and maintain strong C-level and stakeholder relationships to ensure alignment with client IT and business goals.
  • Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.
  • Collaborate with delivery teams, technical consultants to ensure smooth execution of IT projects and managed services.
  • Understand client's technology roadmap and business challenges to position the company's IT solutions and consulting services effectively.
  • Lead contract negotiations and ensure commercial terms are met.
  • Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.
Qualifications & Skills

To succeed in this role, you should have:

  • A Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
  • 5–7 years of experience in account management, Client Success Manager, or in a similar role within IT services, system integration, or consulting firms.
  • Familiarity with emerging technology such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
  • Excellent relationship-building, negotiation, and presentation skills.
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite.
  • Strong problem-solving and multitasking ability to manage multiple accounts and projects.

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