Rewarding Career Opportunities in Digital Customer Service

1 day ago

Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000
Chat Process Executive Job Opportunity

Unlock a rewarding career in digital customer service with this fantastic job opportunity.

Job Description:

As a Chat Process Customer Support professional, you will handle customer queries through chat in a professional and timely manner. You will provide accurate information regarding products/services, resolve customer concerns efficiently while ensuring customer satisfaction, and document all interactions in the system as per company policies.

Key Responsibilities:

  • Handle customer inquiries via chat with a high level of professionalism and efficiency.
  • Provide accurate product/service information to customers.
  • Resolve customer complaints in a prompt and satisfactory manner.
  • Document all customer interactions according to company procedures.
  • Collaborate with internal teams for issue resolution when needed.

Requirements:

  • Education: Bachelor's degree or higher in any field.
  • Communication Skills: Excellent written English communication is essential.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Previous experience in BPO/chat support is an added advantage.

Benefits:

  • Full-time employment (work from office).
  • Rotational shifts (24/7 including night shifts).
  • Free cab facility (home pickup & drop).

How to Apply:

Walk-in drive details:

Time: 11:00 AM – 2:00 PM

Location: WNS Weikfield IT Park, Viman Nagar, Pune

Documents to carry: Resume

Don't miss this chance to join a top global organization and build a successful career in digital customer service.

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