Senior ServiceNow Solutions Architect

2 weeks ago

Anantapur, Andhra Pradesh, India beBeeServicenow Full time ₹ 40,00,000 - ₹ 50,00,000

We are seeking a highly motivated and qualified ServiceNow Practice Head to lead, develop and grow a successful ServiceNow capability and delivery unit.

The ideal candidate will have 18+ years of experience with the last 2-3 years in the role of a ServiceNow practice leader in an IT services company.

Key Responsibilities:

  • Practice Building
  • Solution Architecting
  • Capability Building
  • Business Pursuit Management
  • Operations and Delivery Management
  • P&L Ownership

Key Expectations:

  • Industry Expertise: deep understanding of the industry, trends, competition, challenges and opportunities.
  • ServiceNow Ecosystem: deep understanding of the ServiceNow ecosystem, company and product roadmap, understand various products, platforms and ServiceNow offerings, market trends including other competitor enterprise products.
  • Global Responsibility: experience in handling global responsibility (US, Europe, UK, APAC Regions)
  • Multiple Accounts Management: experience in multiple accounts management with P&L responsibility.
  • Delivery: drive delivery of successful client implementation and high CSS and CSAT.
  • Capability Building: building expertise on new product areas and adjacencies, creating thought leadership on product/process areas, building new solutions, frameworks, point of views and accelerators.
  • Talent Planning: create talent acquisition strategy and plan, work with talent acquisition for fulfillment, determine and deploy the right team with relevant skill set to execute projects.
  • Employee Experience: drive high-touch employee engagement, mentor budding & junior talent, identification and grooming of next level leaders, create a culture that is based on trust, innovation and growth.
  • Financial and Operational Effectiveness: drive operational efficiency on projects and internal initiatives, strong revenue and cost management expertise.

Requirements:

  • Seasoned ServiceNow technical/functional expert.
  • Excellent communication and networking skills.
  • High standards of integrity and confidentiality.

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