
Regional Operations Manager
1 day ago
We are seeking an experienced Regional Operations Manager to lead our team of professionals in achieving outstanding results. As a key member of our management team, you will be responsible for driving business growth through effective leadership and strategic planning.
Key Responsibilities:
- To oversee the achievement of operational targets with minimal delinquency.
- To identify high-potential Joint Liability Groups and disbursed loans that align with customer needs and geographical requirements.
- To develop and manage a team across assigned territories to enhance market penetration and reach.
- To assess potential client bases and product acceptability in new regions and areas for geographical expansion.
- To ensure timely disbursement, repayment, and delinquency management, meeting daily/weekly collection targets.
- To closely monitor disbursed loans, especially those not paying on time.
- To conduct regular field visits, centre meetings, and loan applicant interactions.
- To maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds.
- To build strong relationships with internal and external clients and establish a strong brand identity with potential customers.
- To facilitate weekly/daily meetings and visits to centres.
- Strong relationship management and business sourcing skills.
- Flair for sales and understanding critical attributes of customer service.
This role offers a unique opportunity to work in a dynamic environment, drive business growth, and develop your leadership skills.
OthersPlease note that basic knowledge of Microfinance business and JLG model working is preferred but not essential.
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