Conversational AI Tester Role

2 weeks ago

Chennai, Tamil Nadu, India beBeeTester Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Interactive Voice Response Specialist

We are seeking a skilled professional with 5+ years of experience in writing and executing test cases within the Healthcare industry for our Conversational AI platform.

This role is responsible for identifying quality assurance test scenarios, partnering with product and technology partners to deliver a superior user experience with a focus on quality.

  • Create, execute and automate complex functional and regression test scenarios to avoid defects.
  • Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
  • Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives simultaneously; provide feedback on and suggestions for improving QA procedures.
  • Review and provide feedback on requirements, technical design, and specifications through User Story sessions.
  • Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports.

The ideal candidate will have strong understanding of Defect Workflow, Agile methodology, and experience testing software applications within the Healthcare industry.

Required Qualifications:

  • 5+ years in the software industry with Quality Assurance experience including creating test plans, test cases, tracking defects, reporting status.
  • Experience testing Omni Channel (Voice and Chat) Natural language processing (NLP), conversational AI and cognitive solutions.
  • Proficiency in Python, Java, or JavaScript for test automation.

Preferred Qualifications:

  • Familiarity with Text to Speech, Speech to Text.
  • Knowledge of Postman or SOAP UI for API testing.

Benefits:

Competitive compensation package. Opportunity to work on cutting-edge technologies. Collaborative and dynamic work environment.

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