Business Growth Associate

3 days ago

Ghaziabad, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

Job Title: Business Growth Associate

We are seeking a highly motivated and skilled Business Growth Associate to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and driving business growth.

Key Responsibilities:

  • Engage with customers proactively to provide world-class support and guidance.
  • Ensure seamless onboarding and ongoing support to enhance customer satisfaction.
  • Address customer inquiries and resolve issues efficiently with a focus on retention and growth.
  • Identify opportunities for upselling and cross-selling, leveraging sales acumen to drive business growth.
  • Maintain accurate records of customer interactions and feedback.

Required Skills & Qualifications:

  • Education: Bachelor's degree in any field.
  • Languages: English and Hindi (mandatory).
  • Additional proficiency in other languages will be an added advantage.
  • Excellent communication skills in English and Hindi with no grammatical or pronunciation errors.
  • Strong interpersonal skills with a customer-centric approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in insurance and/or customer-facing sales roles.

Interview Process:

  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round

Employment Details:

  • Shift: Rotational Shifts (Female employees – day shifts until 8 PM; Male employees – full rotational shifts).
  • Working Days: 6 days a week.

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