Senior Operations Manager
1 month ago
The Auctions vertical in Spinny aims to enhance customer value by providing the best car prices from a nationwide network of Channel Partners. We seek highly motivated, data-driven, and results-oriented candidates to work alongside our leadership team, identifying and driving efficiencies across Sales, Supply, Acquisitions, and Marketing functions.
Key Responsibilities
- Manage end-to-end day-to-day operations in the Auctions vertical.
- Collect and update operational metrics to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service.
- Develop and maintain dashboards for tracking key business metrics.
- Partner with cross-functional teams to improve proprietary tools and systems in the Auctions vertical.
- Coordinate and manage on-ground teams during document verification, car pickup, and delivery stages.
- Improve operational management systems, processes, and best practices.
- Apply advanced knowledge of statistical techniques, data mining, and text mining.
Requirements
- 1-3 years of professional experience in a ground operations role managing a team of 10+.
- Prior experience in SQL and Advanced MS Excel is required.
- Advanced expertise in data analysis.
- Ability to think quantitatively and qualitatively about business problems and come up with solutions.
- Strong understanding of markets and business dynamics.
- Strong people management and leadership skills.
- Excellent articulation, communication, and interpersonal skills.
- Passion to work in a high-growth environment in a high ownership numbers-driven role.
Other Details
- 6-day working routine (Mon-Sat).
- Work from the office - full time/on-site.
- Location - Gurugram Sector 48, Haryana.
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