Senior Operations Manager

1 month ago


Gurgaon, Haryana, India Spinny Full time
About the Role

The Auctions vertical in Spinny aims to enhance customer value by providing the best car prices from a nationwide network of Channel Partners. We seek highly motivated, data-driven, and results-oriented candidates to work alongside our leadership team, identifying and driving efficiencies across Sales, Supply, Acquisitions, and Marketing functions.

Key Responsibilities

  • Manage end-to-end day-to-day operations in the Auctions vertical.
  • Collect and update operational metrics to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service.
  • Develop and maintain dashboards for tracking key business metrics.
  • Partner with cross-functional teams to improve proprietary tools and systems in the Auctions vertical.
  • Coordinate and manage on-ground teams during document verification, car pickup, and delivery stages.
  • Improve operational management systems, processes, and best practices.
  • Apply advanced knowledge of statistical techniques, data mining, and text mining.

Requirements

  • 1-3 years of professional experience in a ground operations role managing a team of 10+.
  • Prior experience in SQL and Advanced MS Excel is required.
  • Advanced expertise in data analysis.
  • Ability to think quantitatively and qualitatively about business problems and come up with solutions.
  • Strong understanding of markets and business dynamics.
  • Strong people management and leadership skills.
  • Excellent articulation, communication, and interpersonal skills.
  • Passion to work in a high-growth environment in a high ownership numbers-driven role.

Other Details

  • 6-day working routine (Mon-Sat).
  • Work from the office - full time/on-site.
  • Location - Gurugram Sector 48, Haryana.


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