Senior Operations Manager

3 days ago


Gurgaon, Haryana, India IDBI Intech Full time
Job Description

At IDBI Intech, we are seeking a highly skilled and experienced Senior Operations Manager to join our team. This is a unique opportunity to take on a challenging role and contribute to the growth and success of our organization.

Key Responsibilities:
  • SOP Development and Monitoring: Develop and maintain Standard Operating Procedures (SOPs) to ensure efficient and effective operations. Monitor daily BAUs and address any issues that may arise.
  • Issue Resolution: Handle issues faced by Level 1 and Level 2 teams, ensuring timely resolution and minimal disruption to operations.
  • Report Validation: Validate reports and posting files to ensure accuracy and completeness.
  • Client Interaction: Interact with clients to resolve any issues, provide updates, or discuss project matters.
  • Backup Support: Provide backup support to Level 1 and Level 2 teams in case of absences or workload surges.
  • GL Reconciliation: Validate and check General Ledger reconciliations to ensure accuracy and compliance.
  • Audit Compliance: Ensure compliance with Audit, Vulnerability Assessment, and Application Security requirements.
  • People Management: Manage and lead a team of professionals to achieve operational excellence.
  • Onsite SOP: Develop and implement onsite SOPs for issue resolution and process improvement.
Requirements:
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum 5 years of experience in operations management, preferably in a similar industry.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
  • Competitive salary: ₹8,50,000 - ₹10,00,000 per annum.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


  • Gurgaon, Haryana, India Max Healthcare Full time

    Max Healthcare is seeking a highly skilled Senior IT Operations Manager to join our team. This role plays a critical part in ensuring the smooth operation of our Human Resources Information System (HRIS).The Senior IT Operations Manager will be responsible for maintaining and updating HRIS systems, implementing process improvements, ensuring data quality,...


  • Gurgaon, Haryana, India Genpact Full time

    Job Title: Senior Operations ManagerGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works...


  • Gurgaon, Haryana, India Hyatt Corporation Full time

    Job SummaryAs a Senior Operations Manager, you will be responsible for assisting the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, meeting employee, guest and owner expectations. The role involves assisting the Stewarding Manager in ensuring the efficient and economic operation of the...


  • Gurgaon, Haryana, India ASSPL - Haryana Full time

    Job Summary:At ASSPL - Haryana, we're seeking a highly skilled Senior Operations Manager to lead our team's daily operations and drive process excellence. As a critical member of our team, you'll be responsible for managing daily shift operations, ensuring productivity, quality, and safety standards are met.Key Responsibilities:• Direct and manage IB and...


  • Gurgaon, Haryana, India IDBI Intech Full time

    As a Senior Operations Manager at IDBI Intech, you will be responsible for the preparation of Standard Operating Procedures (SOPs) and daily monitoring of Business As Usual (BAU) activities. You will handle issues faced by Level 1 and Level 2 teams, check and validate reports and posting files, and interact with clients for any issue, update, or project...


  • Gurgaon, Haryana, India HBS - Hiringlabs Business Solutions Full time

    Job SummaryHBS - Hiringlabs Business Solutions is seeking a highly experienced Senior Operations Manager to lead our center operations in Gurgaon and Chennai. The ideal candidate will have a strong background in leadership, team management, and strategic planning.Key ResponsibilitiesOversee all aspects of center operations, ensuring high performance and...


  • Gurgaon, Haryana, India IndiGo Full time

    IndiGo Senior Manager Responsibilities:Maintain schedule integrity and monitor Indigo flights to completion.Manage emergency response processes as described in the Emergency Response Manual.Monitor internal applications supporting daily operations.Resolve operational issues affecting scheduled flights and evaluate overall operation impact of delays and...


  • Gurgaon, Haryana, India Acuity Knowledge Partners Full time

    Unlock Your Career PotentialWe are seeking a highly skilled Senior Business Operations Manager to join our team at Acuity Knowledge Partners. As a key member of our operations team, you will play a crucial role in driving business growth and improving operational efficiency.About UsAcuity Knowledge Partners is a leading provider of bespoke research,...


  • Gurgaon, Haryana, India ASSPL - Haryana Full time

    Job Summary:At ASSPL - Haryana, we are seeking a highly skilled Senior Operations Manager to lead our team and drive operational excellence. The ideal candidate will have a strong background in process improvement and a passion for delivering high-quality results.Key Responsibilities:Develop and implement process improvement initiatives to enhance efficiency...


  • Gurgaon, Haryana, India NTT DATA Services Full time

    Job SummaryWe are seeking a highly skilled Senior Business Operations Manager to join our team at NTT DATA Services. In this role, you will be responsible for leading and managing business operations to ensure the successful delivery of projects and services.


  • Gurgaon, Haryana, India Quicksort Solutions Pvt. Ltd. Full time

    As a Senior Operations Manager at Quicksort Solutions Pvt. Ltd., you will be responsible for managing the seamless day-to-day operations and delivering SLAs on time, while maintaining high levels of employee and customer satisfaction. Insurance sales experience is preferred.Key Responsibilities:Establish and manage relationships with clients, ensuring...


  • Gurgaon, Haryana, India exl Full time

    Job OverviewThis is a senior-level role within the operations team, responsible for ensuring the smooth execution of workforce management processes. The ideal candidate will have extensive experience in scheduling and capacity planning, with a proven track record of driving efficiency gains.About EXLEXL is a leading business process solutions company,...


  • Gurgaon, Haryana, India Ericsson Full time

    About this OpportunityThe Ericsson Charging System (IN-CORE) is a critical component of our telecommunications infrastructure. As Senior Network Operations Manager, you will be responsible for ensuring the smooth operation of this system, delivering high-quality services to our customers, and driving business growth through efficient capacity planning and...


  • Gurgaon, Haryana, India adidas Full time

    **About the Role**We are seeking a highly skilled Senior eCommerce Operations Manager to join our team at adidas. As a key member of our global supply chain, you will be responsible for managing and optimizing day-to-day eCommerce operations across Southeast Asia (SEA) and Pacific (PAC) countries.The ideal candidate will have a strong background in order...


  • Gurgaon, Haryana, India RedeFin Capital Full time

    Job DescriptionWe are seeking an experienced Senior Project Manager for Operations to join our team at RedeFin Capital. This role will be responsible for providing strategic leadership and management of multiple projects across the organization.


  • Gurgaon, Haryana, India ADCI - Haryana - D50 Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our AI Data Team at ADCI - Haryana - D50. As a key member of our team, you will be responsible for managing day-to-day operations, prioritizing work, and ensuring high-quality delivery under aggressive deadlines.Key ResponsibilitiesManage a team of AI Data Validators and AI...


  • Gurgaon, Haryana, India Alight Solutions Full time

    Job Title: Senior Operations Manager - ClaimsWe are seeking an experienced Senior Operations Manager to lead our Claims team at Alight Solutions. This role will be responsible for managing day-to-day operations, ensuring seamless business delivery, and identifying opportunities for process improvements.About the Role:Lead a team of professionals in managing...


  • Gurgaon, Haryana, India Publicis Groupe Full time

    Job Description: As a Senior Operations Manager - Ad Solutions, you will work closely with senior members of the Ad Operations Team to successfully execute, manage and report on digital campaigns. This role requires you to provide service to external clients and internal counterparts, with core responsibilities including advertising campaign setup,...


  • Gurgaon, Haryana, India Corning Full time

    Join Corning and take on the challenge of a lifetime as a Senior Financial Operations Manager!About CorningCorning is a leading innovation company with a rich history of shaping technology. Our mission is to deliver exceptional value to our customers through our innovative products, services, and solutions.Salary Range:$120,000 - $180,000 per annum, based on...


  • Gurgaon, Haryana, India NTT DATA Full time

    Job DescriptionAs a Senior Business Operations Manager at NTT DATA, you will be responsible for overseeing the day-to-day operations of our business units. This includes managing teams, developing strategies, and analyzing data to drive business growth.Main Responsibilities:Manage and lead cross-functional teams to achieve business objectives.Develop and...