
Holiday Travel Specialist
6 days ago
The role involves overseeing holiday bookings, ensuring a seamless travel experience for discerning customers.
Key responsibilities include:
- Creating customized holiday itineraries that meet client preferences and budget.
- Handling hotel bookings, flight confirmations, and activity arrangements.
- Managing the holiday booking process to ensure accuracy and adherence to timelines.
- Providing exceptional customer service, addressing queries and concerns promptly and professionally.
- Resolving customer escalations related to bookings and itinerary changes.
- Building relationships with vendors to secure competitive rates and high-quality service delivery.
To excel in this position, you will require:
- 3-4 years of experience in holiday operations or a related field.
- Proven ability to handle complex travel arrangements.
- Strong understanding of travel products and services.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and handle customer complaints effectively.
- Proficiency in travel booking systems and MS Office Suite.
- Passion for delivering exceptional customer experiences.
This is an opportunity to leverage your expertise in travel operations and provide personalized service to our valued clients.
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