Professional Customer Service Representative

5 days ago


Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 4,20,000
Job Title: Customer Service Specialist

We are seeking a highly skilled and experienced professional to fill this customer service role.

  • Bachelor's degree holder or equivalent experience in customer service domain is required.
  • Minimum 1 year of experience in multi-lingual voice campaigns or good language competency is necessary.

The ideal candidate will have excellent communication skills, both verbal and written, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  1. Provide exceptional customer service via phone, email, or chat.
  2. Respond to customer inquiries and resolve issues promptly.
  3. Collaborate with internal teams to resolve complex customer issues.
  4. Analyze customer feedback and implement process improvements.
  5. Meet or exceed performance metrics and sales targets.

Requirements:

  • Excellent verbal and written communication skills in English, Hindi, and Kannada are essential.
  • Good analytical and problem-solving skills are required.
  • Basic knowledge of MS Excel is necessary.
  • Ability to work in a dynamic environment with minimal supervision is desired.

Benefits:

  • 6-day workweek with flexible week-off.
  • Shift timings covering 24/7.

Preferred Qualifications:

  • Degree in Marketing, Communications, or related field is desirable.
  • Experience in call center operations or customer-facing role is preferred.


  • Kozhikode, Kerala, India beBeeCustomer Full time ₹ 32,40,000 - ₹ 61,20,000

    Job Title:Customer Service RepresentativeJob Overview:We are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative.The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have...


  • Kozhikode, Kerala, India beBeeService Full time ₹ 8 - ₹ 12

    Job OpportunityWe are seeking highly motivated and customer-focused individuals to fill the role of Customer Service Representative. This is an excellent opportunity for those looking to develop their communication skills and work in a dynamic environment.Key Responsibilities:Respond to customer inquiries via phone or emailResolve customer complaints and...


  • Kozhikode, Kerala, India beBeecustomer Full time ₹ 25,00,000 - ₹ 50,00,000

    Customer Support RepresentativeWe are seeking a highly motivated and customer-focused professional to join our team in delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels.Main Responsibilities:


  • Kozhikode, Kerala, India WORDCRAFT LEGAL TRANSLATION Full time ₹ 1,30,000 - ₹ 2,00,000 per year

    Customer Service RepresentativeWe are seeking a proactive Customer Service Representative to deliver exceptional client support, handle inquiries, and contribute to overall customer satisfaction. The ideal candidate will have excellent communication skills, a sales-driven mindset, and prior experience in the travel and tourism industry. Knowledge of...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 30,000

    Job Title:Live Chat RepresentativeAbout the Role:This position involves providing exceptional customer service through live chat support.Key Responsibilities:Respond to customer inquiries via live chat, ensuring timely and accurate resolutions.Maintain a professional tone and demeanor throughout all interactions.Efficiently handle multiple conversations...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various channels.Key Responsibilities:Respond to customer inquiries, resolve issues, and provide...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 70,00,000

    Customer Service RepresentativeThe role of a customer service representative is ideal for individuals with excellent English communication skills and experience in international voice process or customer service.Key ResponsibilitiesResolve Customer Queries: Handle customer queries and issues via phone, ensuring timely and accurate resolutions.Provide Product...


  • Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer service through various channels, ensuring prompt and professional responses to customer inquiries.Main Responsibilities:Manage Customer Inquiries: Handle customer complaints and concerns in a timely and effective...


  • Kozhikode, Kerala, India beBeeRetention Full time ₹ 8,00,000 - ₹ 14,00,000

    Customer Service Representative OpportunityWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This is an excellent opportunity for individuals who excel in customer service and enjoy driving results through advanced Microsoft Excel skills,...


  • Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 50,00,000 - ₹ 90,00,000

    Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer experience management group, you will be responsible for providing exceptional support through chat.This is an exciting opportunity to work in a fast-paced environment and interact with customers from diverse...