Senior Product Complaints Specialist
4 days ago
Lifelancer is a talent-hiring platform specializing in Life Sciences, Pharma, and IT. We connect professionals with exciting opportunities in these fields.
Job Title: Senior Product Complaints SpecialistAbout the Role
We are seeking an experienced Senior Product Complaints Specialist to join our team. This role will be responsible for managing and processing complaints and MDRs across multiple product lines.
Key Responsibilities
- Open complaint records and collect necessary information
- Perform follow-up with customers through written and verbal communication
- Determine reportability of complaints and create regulatory reports
- Evaluate complaints for investigation and coordinate sample retrieval
- Respond to customer complaints and ensure timely closure
Requirements
To succeed in this role, you should have:
- Experience in complaint management and regulation
- Excellent communication and organizational skills
- Ability to work independently and as part of a team
Estimated Salary
The estimated salary for this role is ₹1,200,000 - ₹1,800,000 per annum, depending on experience and qualifications.
About Vantive
Vantive is a new company built on Baxter's legacy in acute therapies and home and in-center dialysis. Our mission is to provide best-in-class care to patients worldwide.
Why Join Us?
At Lifelancer, you will become part of a community driven to improve patients' lives. You will have the opportunity to work on exciting projects, develop your skills, and contribute to our mission.
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