Customer Service Operations Specialist

6 days ago


India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Customer Service Representative

We are seeking a highly motivated and organized professional to handle customer service operations.

Key Responsibilities:
  • Logistics Coordination:
  • Coordinate logistics activities related to the movement of materials and supplies into our organization and finished products to customers in a timely and cost-effective manner.
  • Monitor warehouse and distribution areas for efficiency in operations and capacity.

Relationship Management:

  • Establish and manage relations with warehouses, ocean carriers, customs brokers, drayage providers, sales force, and customers.

Requirements:

  • Good working knowledge with minimum 5-8 years in chartering activities, preferably in non-dairy products, food products shipment, or any other commodity.
  • Bachelor's or Master's degree in operations management, business management, logistics management, or any other relevant area.

Competencies:

  • Effective communication and customer-centricity skills.
  • Ownership, result orientation, planning, decision-making, self, and team management skills.


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