Database Operations Lead

15 hours ago

Aurangabad, Maharashtra, India beBeeDataLead Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

Lead Data Operations and ensure seamless experiences for users.

  • Develop processes to streamline support operations and enhance user satisfaction.
  • Act as primary contact for user inquiries, troubleshooting, and resolving issues.
  • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
Key Responsibilities:
  • Lead the Operations team, driving strategic direction, Job Monitoring, Scheduling, Configuration and Maintenance of Batch Jobs.
  • Log, prioritize, collaborate with product teams on resolving bugs and complex technical issues.
  • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.
  • Manage data-related issues reported by customers and internal employees.

This role is ideal for a seasoned professional with expertise in database development and application support.

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