
A Technical Support Position Open
1 week ago
Technical Application Specialist
We are seeking a skilled professional to fill this role.
Main Responsibilities:
- Timely resolution of technical issues and alerts.
- Monitoring of application performance and system support.
- Troubleshooting and resolution of technical issues or escalation as required.
- Support for production deployments, patching, and configuration changes.
- Development and maintenance of system documentation and dashboards.
- Collaboration with development, operations, and business teams.
- Incident, change, and problem management practices followed.
- Participation in shift-based or on-call support rotation.
Key Requirements:
- 5+ years of experience in application support.
- Strong knowledge of Linux/Unix, Windows, SQL, Shell scripting, and Monitoring tools.
- Experience with CI/CD, SDLC, Agile/Scrum methodologies.
- Excellent communication and teamwork skills.
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