Ecommerce Support Specialist

2 weeks ago

Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 40,00,000
Job Title:

Customer Support Executive

Job Description:

We are seeking an experienced and skilled Customer Support Executive to join our team. As a key member of our customer support department, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction.

Key responsibilities include addressing customer queries across various platforms, monitoring shipments, maintaining inventory, processing returns, managing marketplace order dispatches, connecting with customers to understand feedback, and managing smooth warehouse operations.

Required Skills and Qualifications:
  • Prior experience in e-commerce operations is essential.
  • Proficiency in using MS Office Suite, specifically Excel, is required.
  • Excellent verbal and written English communication skills are necessary.
  • Strong organizational and multitasking skills are also required.
Benefits:

This role offers opportunities for professional growth and development, as well as the chance to work in a dynamic and fast-paced environment.

Others:

To succeed in this role, you must be able to work effectively in a team, prioritize tasks, and manage multiple projects simultaneously.

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