Senior Fraud and Claims Operations Director

4 weeks ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time
About the Job

We are seeking a highly skilled Senior Fraud and Claims Operations Director to join our team at Wells Fargo Bank. In this role, you will be responsible for managing and developing a team of supervisors, analysts, specialists, or consultants, and engaging management, vendors, or related functional areas associated with fraud and claims investigations.

Key Responsibilities:
  • Manage and develop a team of supervisors, analysts, specialists, or consultants
  • Identify and recommend opportunities for implementation of procedures, controls, and trend data to ensure proactive identification, prevention execution, detection, investigation, recovery, and government or internal reporting of fraud and claims activity
  • Make decisions and resolve issues regarding fraud and claims to meet business objectives
  • Interpret and develop data and reports on emerging risk in the fraud environment to implement functional area policies or procedures which will maximize efficiency and enhance customer service
  • Collaborate and consult with customers, vendors, and other functional areas to resolve escalated issues

This is an excellent opportunity to work in a fast-paced and dynamic environment where you can make a real impact. If you have the skills and experience required for this role, please apply now



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