Dialer Operations Specialist

1 month ago


Mysore, Karnataka, India ICCS Full time

Job Title: Dialer Operations Specialist

About the Role:

We are seeking a skilled Dialer Operations Specialist to join our team at ICCS. The successful candidate will be responsible for ensuring the smooth operation of our outbound dialer system.

Key Responsibilities:

  • Ensure and document outbound dialer activity
  • Analyse dialer output data to identify potential problems and issues
  • Create and update dialing campaigns, filter, list strategies and reports
  • Monitor and adjust the performance of dialer systems

Requirements:

  • Knowledge and experience in using a dialer system
  • Basic knowledge and ability to comprehend and analyse dialer-output data
  • Knowledge of auto-dialer operation
  • Dialer Engineer with at least 2-4 years of dialer support experience

What We Offer:

As a Dialer Operations Specialist at ICCS, you will have the opportunity to work with a talented team and contribute to the success of our outbound dialer operations.



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