Dialer Operations Specialist

2 weeks ago


Mysore, Karnataka, India ICCS Full time

Job Summary

ICCS is seeking a skilled Dialer Executive to join our team. The ideal candidate will have experience in using dialer systems, analyzing output data, and creating campaigns.

Key Responsibilities

  • Ensure and document outbound dialer activity
  • Analyze dialer output data to identify potential problems and issues
  • Create and update dialing campaigns, filter, list strategies, and reports
  • Monitor and adjust the performance of dialer systems

Requirements

  • Knowledge and experience in using a dialer system
  • Basic knowledge and ability to comprehend and analyze dialer-output data
  • Knowledge of auto-dialer operation
  • Dialer Engineer with at least 2-4 years of dialer support experience

Working at ICCS

As a Dialer Executive at ICCS, you will be part of a dynamic team that values innovation and customer satisfaction. We offer a challenging and rewarding work environment that allows you to grow and develop your skills.



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