Customer Experience Representative

2 weeks ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 45,00,000

Delivering Exceptional Customer Experiences

As a member of our customer-facing team, you will play a vital role in ensuring our customers receive the highest level of service.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries.
  • Assist customers with product/service information and resolve issues promptly.
  • Maintain accurate records of customer interactions and update databases accordingly.
  • Escalate complex issues to the concerned department when necessary.

Requirements:

  • Excellent communication and problem-solving skills.
  • A positive attitude, patience, and a willingness to learn.
  • Ability to work in shifts if required.


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