Customer Service Representative

2 weeks ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

We are seeking a customer service professional to manage and resolve issues by communicating with drivers and fleets.

Key Responsibilities:

  • Deliver exceptional customer experiences.
  • Resolve issues efficiently and effectively.
  • Maintain accurate records of interactions.
  • Develop strong working relationships with stakeholders.
  • Provide proactive support to customers.

Requirements:

  • Experience in the Tourism & Travel sector or Ground Transportation industry is a plus.
  • Minimum 2 years of experience in a customer-facing role.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite.
  • Able to work a flexible schedule, including evenings and weekends.
  • Ability to prioritize tasks and manage time effectively.
  • Results-driven with a focus on delivering high-quality results.

About the Job

This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for managing and resolving customer issues in a timely and efficient manner.

Why Join Us?

We offer a dynamic and fast-paced work environment where you can grow and develop your skills. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone who shares our passion.



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