
Customer Service Representative
2 weeks ago
We are seeking a customer service professional to manage and resolve issues by communicating with drivers and fleets.
Key Responsibilities:
- Deliver exceptional customer experiences.
- Resolve issues efficiently and effectively.
- Maintain accurate records of interactions.
- Develop strong working relationships with stakeholders.
- Provide proactive support to customers.
Requirements:
- Experience in the Tourism & Travel sector or Ground Transportation industry is a plus.
- Minimum 2 years of experience in a customer-facing role.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Able to work a flexible schedule, including evenings and weekends.
- Ability to prioritize tasks and manage time effectively.
- Results-driven with a focus on delivering high-quality results.
About the Job
This is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for managing and resolving customer issues in a timely and efficient manner.
Why Join Us?
We offer a dynamic and fast-paced work environment where you can grow and develop your skills. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone who shares our passion.
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