Trainee AR Associate
6 days ago
Job Summary: We are seeking a highly skilled Trainee AR Associate to join our team at Cascade Revenue Management - An AIMA Group Company.
About the Role: As a Trainee AR Associate, you will be responsible for performing pre-call analysis, checking the status by calling the payer or using IVR or web portal services, and maintaining adequate documentation on the client software.
Key Responsibilities:
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services.
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference.
- Record after-call actions and perform post-call analysis for the claim follow-up.
- Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact.
- Provide accurate product/service information to customers, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc before making the call.
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.
What We Offer: This is an excellent opportunity for growth and development in a dynamic and fast-paced environment. As a Trainee AR Associate, you will have the chance to work with a talented team and gain valuable skills and experience in customer service and collections.
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Cochin, Kerala, India Cascade Revenue Management - An AIMA Group Company Full timeWe are seeking a highly skilled Trainee AR Associate to join our team at Cascade Revenue Management - An AIMA Group Company. As a Trainee AR Associate, you will be responsible for performing pre-call analysis, maintaining documentation, and resolving customer inquiries.Key Responsibilities:1. Perform pre-call analysis to check the status of accounts and...
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Cochin, Kerala, India Cascade Revenue Management - An AIMA Group Company Full timeWe are seeking a highly skilled Trainee AR Associate to join our team at Cascade Revenue Management - An AIMA Group Company. This role requires excellent communication skills and proficiency in English, both spoken and written.The ideal candidate should have a UG degree in any stream, with the ability to work in night shifts and voice processes. A stable...
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