Trainee AR Associate

6 days ago


Cochin, Kerala, India Cascade Revenue Management - An AIMA Group Company Full time

Job Summary: We are seeking a highly skilled Trainee AR Associate to join our team at Cascade Revenue Management - An AIMA Group Company.

About the Role: As a Trainee AR Associate, you will be responsible for performing pre-call analysis, checking the status by calling the payer or using IVR or web portal services, and maintaining adequate documentation on the client software.

Key Responsibilities:

  1. Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services.
  2. Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference.
  3. Record after-call actions and perform post-call analysis for the claim follow-up.
  4. Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact.
  5. Provide accurate product/service information to customers, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc before making the call.
  6. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.

What We Offer: This is an excellent opportunity for growth and development in a dynamic and fast-paced environment. As a Trainee AR Associate, you will have the chance to work with a talented team and gain valuable skills and experience in customer service and collections.



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