
Retail Medicine Professional
1 week ago
We are seeking a detail-oriented professional to manage pharmacy operations at our retail store in Surat, India.
The pharmacist will be responsible for dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and ensuring the highest standards of pharmaceutical care.
- Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
- Manage stock levels, source prescribed medications from in-house pharmacies if necessary, and maintain a 100% fulfillment rate of prescriptions.
- Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
- Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
- Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
- Assist with cash transactions and billing at the counter when needed.
- Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and proper security measures.
- Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
- Accurately input stock data into the system and cross-check received items against the store's inventory records to maintain accuracy.
- Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.), twice a week, and verify fast-moving items on a daily basis.
- Ensure compliance with state and national pharmacy laws, regulations, and policies.
- Minimum Bachelor's degree in Pharmacy (B. Pharm)
- Valid pharmacist license as per state or national regulations.
- Minimum 1 to 3 years of experience in a retail pharmacy setting.
- Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition.
- In-depth understanding of drug interactions, side effects, and alternative medications.
- Excellent communication and customer service skills.
- Ability to provide clear explanations regarding medications and their usage.
- Attention to detail and high level of accuracy in dispensing medicines.
- Strong organizational and inventory management skills.
- Knowledge of pharmacy regulations and industry best practices.
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