Enterprise Voice Communications Specialist

6 days ago


Bengaluru, Karnataka, India Iron Mountain Full time

About the Role

We are seeking an experienced Voice Engineer to support our communication platforms, including Skype 2012, Google Voice, and Zoom. The ideal candidate will have a deep understanding of voice communication technologies and a proven track record of managing multiple projects.

Key Responsibilities

• Oversee the day-to-day operations of Skype 2012, Google Voice, and Zoom.

• Ensure systems are running efficiently and effectively with minimal downtime.

• Perform regular updates, patches, and upgrades to keep systems secure and up-to-date.

• Provide technical support to users experiencing issues with communication platforms.

• Diagnose and resolve technical problems related to voice and video communication.

Requirements

• Bachelor’s degree in Computer Science or a related field.

• 3+ years of experience in email systems support.

• Experience with Microsoft Exchange and Google Workspace.

• Strong understanding of networking protocols and security best practices.

• Excellent troubleshooting and problem-solving skills.



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