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Financial Operations Manager

1 month ago

Vijayawada, Andhra Pradesh, India sm squre credit services private limited Full time

Located in the vibrant city of Vijayawada, Guntur, Cuddapah, Anantapur, or Ellore, we are seeking a highly skilled Financial Operations Manager to join our team at SM Square Credit Services Private Limited.

A leading player in the Financial Services industry, our company specializes in strategic hiring and workforce planning to align employee potential with organizational goals. With a workforce of 501-1000 employees operating across Andhra Pradesh and Karnataka, we focus on driving company growth and building a robust team.

About the Role:

The position of Financial Operations Manager is a full-time junior-level role requiring 1 to 3 years of relevant work experience. As a key member of our team, you will play a crucial role in managing the financial operations and ensuring efficient handling of outstanding accounts while maintaining excellent customer service.

Main Responsibilities:

  • Lead the collection team to ensure strategies are executed efficiently to achieve monthly and annual collection targets.
  • Develop and implement financial policies and procedures to optimize collection activities and improve recovery rates.
  • Monitor team performance and provide necessary coaching to improve collection practices and enhance agent capabilities.
  • Ensure adherence to compliance requirements, legal regulations, and company policies during collection activities.
  • Analyze financial trends and prepare reports for management to review and assess collection results and performance.
  • Collaborate with other departments to resolve customer issues, providing timely feedback to enhance client satisfaction.
  • Utilize data and analytics to identify opportunities for process improvements and recommend technology upgrades for collection systems.
  • Budget: ₹8,50,000 - ₹11,00,000 per annum (dependent on qualifications and experience)