Compliance Training Manager
5 days ago
Credence Global Solutions is a diversified technology-driven financial transformation company with a focus on Receivables Management, Health-care RCM, Technology Platforms, and Contact Center verticals. We provide services to leading telecommunication, health-care, and media companies in the United States, including medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories.
Job Title: Executive Trainer - Debt Recovery Solutions
Job Summary:
We are seeking an Experienced Trainer to join our team and deliver comprehensive training sessions for employees involved in Third Party Collections. The successful candidate will have a proven track record of experience in Third Party Collections, preferably working as a Trainer role, and familiarity with debt collection processes, compliance standards, and industry regulations.
Key Responsibilities:
- Deliver comprehensive training sessions for employees involved in Third Party Collections
- Develop and maintain training materials, manuals, and documentation specific to Third Party Collections procedures and best practices
- Collaborate with management to assess training needs within the Third-Party Collections team
Required Skills and Qualifications:
- Proven experience of 2+ yrs. with a focus on Third Party Collections, preferably working as a Trainer role
- Familiarity with debt collection processes, compliance standards, and industry regulations
- Graduate from any stream
- Excellent verbal and written communication skills
- Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Third-Party Collections team
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