Salesforce Strategist and Operations Leader

3 days ago

Bengaluru, Karnataka, India beBeeStrategist Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title: Salesforce Strategist and Operations Leader

We seek a seasoned expert to spearhead the development of our Salesforce strategy, optimize business processes, and drive operational excellence.

The ideal candidate will deliver world-class support experiences by overseeing the configuration, maintenance, and strategic direction of Salesforce instances.

Key Responsibilities:

  • Lead the Salesforce Operations team in driving strategic direction, configuration, and maintenance of Salesforce instances.
  • Develop operational processes, guidelines, and best practices to streamline support operations and improve efficiency.
  • Collaborate with cross-functional teams to align Salesforce functionalities with organizational objectives and enhance overall performance.
  • Analyze Salesforce performance metrics and generate actionable insights to inform business decisions.

Requirements:

  • Strong leadership skills and experience in managing high-performing teams.
  • Expertise in Salesforce configuration, customization, and integration with other systems.
  • Ability to analyze complex data sets and develop actionable recommendations.
  • Excellent communication and collaboration skills, with the ability to work effectively across departments.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

Why this role matters:

This role plays a critical part in driving the success of our organization by ensuring that our Salesforce strategy is aligned with our business objectives and that our support operations are efficient and effective.

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