Patient Experience Manager

1 week ago


Tiruchi, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

Delivering exceptional patient experiences is a key objective of our dental office. As a highly skilled Front Office Coordinator, you will be responsible for handling receptionist duties and ensuring seamless interactions with patients.

About the Role

This position involves managing front desk operations in a fast-paced environment, providing top-notch customer service, and collaborating closely with medical professionals to deliver outstanding care.

Key Responsibilities:
  • Effectively manage phone calls, emails, and visitor inquiries to provide timely responses and resolutions
  • Utilize excellent organizational skills to maintain accurate patient schedules, appointments, and records
  • Develop strong relationships with patients through exceptional communication and interpersonal skills
  • Proactively identify and address any issues or concerns, providing personalized solutions
Requirements:
  • Graduate degree or equivalent experience in a related field
  • Previous experience in a similar role, preferably in a healthcare setting
  • Exceptional communication, interpersonal, and problem-solving skills
  • Ability to multitask, prioritize tasks effectively, and work under pressure
  • Proficiency in MS Office and basic computer applications

Our organization offers a dynamic work environment that fosters growth, development, and collaboration among team members. If you are a motivated and results-driven individual seeking a new challenge, please submit your application.



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