Senior ServiceNow Solution Architect

3 days ago

Kolkata Chennai Noida, India beBeeServicenow Full time US$ 90,000 - US$ 1,20,000
Key Roles and Responsibilities
  • Deliver ServiceNow solutions with a minimum of 5 years' experience in implementation or architecture.
  • Utilize expertise in designing, configuring, and customizing the Customer Service Management module within ServiceNow.
  • Develop and implement comprehensive knowledge management systems, integrating various modules such as Case Management, Knowledge Management, Agent Workspace, CSM Portal, and more.
  • Collaborate with technical teams to integrate multiple systems and applications using seamless data flow methodologies.
  • Provide ongoing support to end-users, ensuring efficient use of the ServiceNow platform.
Required Skills and Qualifications
  • Proficient in ServiceNow CMDB, Agent Workspace, and Virtual Assistant technologies.
  • Adept at implementing the ITSM module for effective service management.
  • ServiceNow certifications are highly desirable.
  • Strong leadership, problem-solving, critical thinking, and communication skills.
Benefits of this Position
  • Opportunity to work with cutting-edge technology in the field of ServiceNow.
  • Challenging and dynamic work environment promoting growth and development.

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