
Reward Leader
4 days ago
Compensation Operations Manager
The Compensation Operations Manager will lead the operational delivery of all reward activities, acting as the second point of escalation for day-to-day matters across compensation, benefits, and incentives.
This role will ensure governance, accuracy, and compliance in processes while also driving continuous improvement and automation through systems.
- Lead the operational delivery of reward processes including job architecture, salary ranges, market profiles, benefits administration oversight, and incentive scheme governance.
- Act as 2nd point of escalation for queries (stage 1 resolution handled by Analysts and Retail Incentive Specialist).
- Oversee cyclical reward activities ensuring timelines and quality standards are met.
- Partner with Payroll to ensure benefit processes are accurate and compliant.
- Coach, mentor, and develop Reward Analysts to build capability and resilience in the team.
- Oversee ad-hoc reward projects ensuring delivery against objectives.
- Drive process improvement, automation, and standardisation of operations across markets.
- Maintain strong compliance with legal, tax, and data protection requirements in reward processes.
Required Skills:
- Significant experience in Reward/Compensation & Benefits operations within a complex organisation.
- Strong people management skills with experience leading analysts/specialists.
- Advanced Workday capability desirable.
- Proven ability to manage cyclical reward processes to tight deadlines.
- Strong analytical skills with advanced Excel / modelling capability.
- Confident communicator able to influence at senior levels.
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