Dedicated Customer Advocate

3 days ago

Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Customer Service Representative

The primary objective of this role is to deliver exceptional customer service, ensuring a positive experience for clients.

To achieve this goal, you will be responsible for:

  • Responding promptly to customer inquiries, via various communication channels such as phone, email, or chat.
  • Efficiently resolving customer issues and documenting interactions, providing clear explanations and solutions.
  • Providing product information and assisting with navigation, ensuring customers have a seamless experience.
  • Collaborating with teams for issue escalation and resolution, working together to find effective solutions.

This position requires:

  • A Bachelor's or Master's degree in Sales, Marketing, Engineering, Commerce, or Management, demonstrating academic excellence and relevant knowledge.
  • Fresher or experienced candidates are welcome, emphasizing adaptability and willingness to learn.
  • Excellent English fluency is mandatory, showcasing proficiency in written and verbal communication.
  • Strong customer service focus is required, highlighting the ability to prioritize client needs.
  • Excellent telephone etiquette, demonstrating professionalism and courtesy.

This role offers a range of benefits, including:

  • Accident insurance, providing financial protection and security.
  • Saturday half-day working, promoting work-life balance and flexibility.
  • Best work culture, fostering a positive and supportive environment.
  • Attractive incentives, motivating employees to excel and succeed.

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