Strategic Benefits Administrator

2 days ago

Tiruppur, Tamil Nadu, India beBeeBenefit Full time ₹ 60,00,000 - ₹ 1,00,00,000
Benefits Operations Specialist

We are seeking an experienced Benefits Operations Specialist to support the end-to-end administration of our US & Canada employee benefits programs.

Key Responsibilities
  • Benefits Administration:
  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records in HRMS and related systems.
  • Process and record benefit enrollments, life events, and terminations accurately and timely.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
  • Vendor & Employee Communications:
  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting with a strong customer service focus.
  • Handle employee requests, mandatory notifications, and issue resolution proactively.
  • Maintain and update vendor site access and contact information.
  • System Operations:
  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
  • Financial Operations:
  • Validate and process vendor invoices efficiently.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
  • Compliance & Reporting:
  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Qualifications
  • Bachelor's degree in HR, Business, or related discipline.
  • 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

This is a unique opportunity to work in a dynamic environment where your contributions make a meaningful impact on our success. We value diversity, equity, and inclusion in our workplace and appreciate the unique skills, capabilities, and perspectives that our people bring.

We offer a competitive salary and benefits package, along with opportunities for growth and development. If you are passionate about benefits administration and have a strong commitment to excellence, we would love to hear from you.

About Us

We are a global organization dedicated to creating innovative solutions that meet the evolving needs of our customers. Our team is passionate about delivering exceptional results and making a positive impact on our community. If you share our values and are looking for a challenging and rewarding role, please apply today.

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