Senior Operations Manager

2 weeks ago


Faridabad, Haryana, India Grow your job Full time

Job Summary

As a Senior Operations Manager, you will play a key role in driving business growth and improving operational efficiency. Your primary responsibilities will include ensuring company policies are followed, optimizing profits by controlling costs, hiring, training, and developing new employees, resolving customer issues, maintaining an overall management style that follows company best practices, providing leadership and direction to all employees, ensuring product quality and availability, and preparing and presenting employee reviews.

Main Responsibilities

  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Build and maintain strong relationships with employees, customers, and stakeholders.
  • Collaborate with the store manager to lead staff and ensure seamless store operations.
  • Oversee retail inventory and ensure timely restocking of products.
  • Conduct regular performance reviews and provide feedback to employees.
  • Identify and implement process improvements to enhance customer satisfaction.

Requirements

  • 3+ years of experience in a retail management or operations role.
  • Proven track record of improving operational efficiency and reducing costs.
  • Excellent leadership and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Bachelor's degree in Business Administration or a related field.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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