Business Development Coordinator

2 weeks ago


Bengaluru, Karnataka, India YourDOST Full time
About Us:
YourDOST is an innovative online counseling and emotional support platform dedicated to fostering mental wellness. With a strong focus on customer satisfaction, we aim to provide exceptional services that make a meaningful difference in people's lives.

Key Responsibilities:
As a Business Development Coordinator, you will be responsible for maintaining a customer-centric approach at all times. This includes responding promptly to customer inquiries via email, phone, and chat channels. You will also take ownership of user-reported issues, working collaboratively with cross-functional teams to investigate, escalate, and resolve them efficiently for customer delight.

Additional Tasks:
You will maintain thorough knowledge of our existing and upcoming products/services, capturing valuable customer feedback and channeling it to internal teams for appropriate action. Additionally, you will monitor real-time dashboards and coordinate with experts whenever required to ensure seamless operations.

Requirements:
To succeed in this role, you should possess a strong academic background (Graduation/Post Graduation) and excellent written and verbal communication skills (English). Proficiency in MS Office applications (MS Word, Excel) is also essential. We are open to hiring freshers looking for internships who are willing to work in rotational shifts with weekdays as weekly off.

Working Conditions:
This is an onsite opportunity based in HSR Layout, Bangalore, requiring 6 days a week commitment with rotational shifts. By joining our team, you will have the opportunity to grow professionally while making a positive impact on people's lives.

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