
Senior Process Optimization Leader
2 weeks ago
We are seeking a seasoned Process Optimization Specialist to spearhead our transformation initiatives.
This is an exceptional opportunity for a skilled professional to leverage their expertise in process improvement, project management, and Six Sigma methodologies to drive operational excellence.
Key Responsibilities:- Operational Excellence & Transformation
- Develop and execute comprehensive process improvement roadmaps to enhance productivity, reduce waste, and optimize workflows.
- Lead cross-functional teams to design, implement, and maintain efficient processes that align with business objectives.
- Conduct root cause analysis (RCA) and problem-solving to address performance bottlenecks and identify opportunities for growth.
- Project Leadership & Delivery
- Design and execute high-impact improvement projects within defined scope, timelines, and budget constraints.
- Collaborate with stakeholders to prioritize, scope, and deliver projects that yield significant business value.
- Coach teams to adopt Lean principles and ensure seamless integration of new processes.
- Stakeholder Collaboration & Change Management
- Build and maintain relationships across functions to foster a culture of continuous improvement.
- Partner with IT to develop and implement technology solutions that support process optimization.
- Drive change management initiatives to embed a culture of innovation and experimentation.
- Performance Measurement & Governance
- Establish Key Performance Indicators (KPIs) to measure process efficiency and track progress.
- Develop governance frameworks to sustain improvements and ensure long-term benefit realization.
Requirements:
- Education: Bachelor's Degree required; MBA preferred.
- Certification: Certified Six Sigma Black Belt (mandatory).
- Experience:
- Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles.
- Proven expertise in project management, Six Sigma/Lean initiatives, process transformation, automation, and continuous improvement.
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