Telecommunications Representative Opportunity

2 days ago

Solapur, Maharashtra, India beBeeCustomerService Full time ₹ 51,50,000 - ₹ 82,70,000
Job Title:

Walk-in Drive for AR Callers


Job Description:

This position is responsible for providing customer service support and collections via phone calls. The successful candidate should have experience in RCM/DME for a minimum of one year.

Outbound calls to insurance companies, end customers, and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, update patient information, and other calls to complete a transaction.

Inbound calls handling would require working as part of a team, delivering a first-class professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments, and complaints are resolved at the first point of contact.


Required Skills and Qualifications:
  • Strong verbal and written communication skills.
  • Able to possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience.
  • Should be professional, courteous, friendly, and empathetic.
  • Should possess active listening skills.
  • Good data entry & typing skills.
  • Ability to multi-task.
  • Capable of handling fast-paced, innovative, and constantly changing environment.
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.

Benefits:

The ideal candidate will receive comprehensive training and development opportunities to enhance their skills and knowledge.

They will also have the chance to work with a talented team of professionals who share a passion for delivering excellent customer service.

Additionally, they will have access to a range of benefits, including competitive salary, health insurance, and paid time off.


Others:

The company is an equal opportunities employer and welcomes applications from all qualified candidates.

Applicants must be willing to undergo a background check and provide proof of eligibility to work in the country.

Salary and benefits will be discussed during the interview process.

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