Representative Opportunity
5 days ago
We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our international customers via email, chat, and phone.
Your primary objective will be to resolve customer queries in a timely and professional manner, ensuring that every interaction is positive and satisfactory.
- Respond to customer inquiries via various communication channels
- Communicate clearly, patiently, and professionally with customers
- Solve issues by coordinating with internal teams
- Maintain accurate records of interactions in our CRM system
- Contribute to continuous improvement by flagging repeated or trending issues
To succeed in this role, you will need:
- 0-2 years of experience in customer-facing roles (internships count)
- Fluency in written and spoken English
- Calm, empathetic, and solution-oriented approach
- Ability to manage time, multitask, and stay organized
- A graduate degree in any field
- Bonus: Previous experience in e-commerce or global customer support (not required but advantageous)
We value remote work, rapid growth, and employees who take ownership and bring a human touch to every interaction. If you're looking for a dynamic environment where you can learn, grow, and make a genuine impact on customer satisfaction, this could be the ideal opportunity for you.
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