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Sales Representative
3 weeks ago
We are seeking a highly skilled and motivated individual to fill the role of Sales Representative.
The successful candidate will be responsible for managing counter sales with professionalism, ensuring seamless customer service and satisfaction. They will provide prompt, courteous, and informed assistance to all customers, addressing queries and offering complete product/service details.
Maintaining updated customer feedback records in the system is crucial, as well as conducting regular physical stock checks to ensure accurate inventory records.
Initiating and supporting small-scale marketing and promotional activities will also be an essential part of this role, along with organizing and executing customer engagement programs and events.
Driving new customer acquisition and reactivating dormant customer accounts will require strong written and verbal communication skills, as well as the ability to understand customer preferences and align product offerings accordingly.
Key Responsibilities:
- Manage counter sales and customer interactions with professionalism and courtesy.
- Provide prompt and informed assistance to all customers, including addressing queries and offering product details.
- Maintain updated customer feedback records in the system.
- Conduct regular physical stock checks to ensure accurate inventory records.
- Initiate and support small-scale marketing and promotional activities.
- Organize and execute customer engagement programs and events.
- Drive new customer acquisition and reactivate dormant customer accounts.
Qualifications & Experience:
- Education: 12th / Diploma / Graduate / Postgraduate.
- Experience: 2 to 6 years, preferably in the retail or luxury industry.
- Demonstrable track record of over-achieving quota.
- Strong written and verbal communication skills.